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Bezit has to run 50,000 property tax protests before May 15, 2027, up from about 1,500 last season. Here is why hiring does not solve it, and how we are using AutomatR's AI agents instead.
By Sateesh Polisetti, Licensed Property Tax Consultant (TDLR #12971) · Company update · 7 min read
Bezit plans 50,000 protests, not 1,500. The deadline is May 15, 2027, and we are not hiring hundreds of seasonal staff to meet it.
Hiring does not scale. At about an hour of back office work per case, 50,000 cases means roughly 150 full-time staff across an 8-week season.
The fee leaves no room for hours. We charge 10 percent of savings, about $60 on a typical $600 win, so serving one more homeowner has to cost close to nothing.
Automation is the answer, with AutomatR. It is an agentic automation platform whose AI agents take over repetitive back office work, including filing on county portals.
The hearing room stays human. Licensed people still argue the case in front of the appraisal district.
Bezit has to run 50,000 property tax protests before May 15, 2027. Last season we ran about 1,500. The back office that does that work is a handful of people in Frisco, Texas, and the plan is not to hire about 150 more.
That's the problem in front of us. It's harder than it sounds, and the reason is the calendar.
Texas has no income tax, so it leans on property taxes instead. Every spring the county appraisal districts mail out new assessed values, and plenty of those values are higher than the house would actually sell for. Homeowners can protest, and most don't, because the process is a wall of paperwork and nobody has the time.
The ones who do protest hit a calendar with no give in it. In the counties we serve, data usually shows up around April 21. The deadline is generally May 15, or 30 days after the notice is delivered if that is later (Texas Tax Code § 41.44). Informal meetings with district appraisers, then formal ARB hearings, run May through July.
Miss the deadline and the homeowner generally pays the higher bill for that year.
The company
Bezit is a property tax consultancy in Frisco, Texas, founded in 2022 by Sateesh Polisetti, a licensed Texas property tax consultant. Last season's 1,500 homeowners were all in Collin and Denton counties. For 2027 we're adding Tarrant and Dallas, so the 50,000 has to come out of four counties where we only have a track record in two.
Roughly 33 times the case volume, in one season, from a team you could fit around one table.
Most companies staring at a gap like that would be drafting a hiring plan. We looked at automation first.
Why hiring doesn't solve it
Protest work arrives as a flood with a date on it.
You can sign a thousand customers in a week in April and almost nobody in October. The standard answer is seasonal staff: hire hard in March, train fast, hope the training sticks, let everyone go in July, then do it again next year.
It's worth writing out what that costs at 50,000.
The back office work on one residential case is a chain of small repetitive tasks. Pull the appraisal district record and the assessment history. Find comparable properties and check them. Build the equity grid. Assemble the evidence packet. File with the county and confirm the county actually took it. Track the hearing date and keep the homeowner in the loop.
Call it an hour a case.
| 2026 season, actual | 2027 target | |
|---|---|---|
| Protest cases | ~1,500 | 50,000 |
| Back office hours at 1 hour per case | ~1,500 | ~50,000 |
| Full-time staff if the work compresses into the 17 business days before the deadline | ~11 | ~368 |
| Full-time staff if the work spreads across an 8-week season | ~5 | ~150 |
Take the gentler of those two rows. A company our size would have to hire and train about 150 seasonal back office staff, then supervise their accuracy through the worst weeks of the year, then shut the whole operation down again in July. The following March it starts over with a new set of people.
That is a second company bolted onto the first one, staffed by people who have never done the work before, running in the only weeks of the year where a mistake can't be undone.
What the 10 percent does to the math
We charge 10 percent of what we save you, and nothing at all if the protest loses. Homestead exemption filings are free, late ones included. If you bought your house after January 2025, your first protest is free too. Some national firms charge 25 percent of your savings or more. Others bill 1 percent of the reduction in your home's value, which at typical Texas tax rates takes about half of what you actually save.
Homeowners do well out of that arrangement. It leaves us very little room.
The average saving we win for a homeowner is about $600, so a typical won case earns about $60. Out of that $60 comes the evidence work, the filing, the licensed agent sitting in the hearing room, whatever it cost to find the customer, and overhead. An hour of back office labour at any wage a Texas employer actually pays takes roughly half of it before anyone has argued the case. Multiply by 50,000. The free protests for recent buyers cost the same to run and bring in nothing at all.
Our whole position in the market is being much cheaper than the incumbents, and that only holds if serving one more homeowner costs close to nothing. Hours don't work like that.
What makes it worth attempting is that the relationship renews. A Bezit enrollment carries over to the next year automatically until the homeowner cancels, and we put our retention at 99.2 percent. That is the number that lets us spend on a customer now and earn on them for years.
It also means the caseload stacks. Every homeowner signed this spring is a case to run again next spring, on top of whoever signs next. A back office sized by hiring has to grow every year just to stand still.
What we're building with AutomatR
AutomatR is an enterprise agentic automation platform. It is a toolkit for building software agents that take over repetitive back office work, not a replacement for the people who run that work. According to AutomatR, it includes:
- AI Agent Builder for building the agents themselves.
- Workflow Studio, a visual tool for designing and running automated workflows.
- Document Intelligence for pulling data out of forms, invoices and contracts.
- Knowledge Base Search for answers, with citations, across internal documents.
Its documentation lists more than 1,000 ready-made automation activities. We have no results to report yet, because the season has not run.
Here is why it fits our problem. Collin, Denton, Tarrant and Dallas each run their own systems, with their own local habits layered on top, and those systems change. Most of the work happens on county web portals built for people, not software. An agent that can only handle one county, or breaks every time a county redesigns a screen, is useless come April.
We started in August 2026, aimed at this coming season.
Filing is the step where being exact matters most, so here is what the automation does. Every protest starts with a form the homeowner has signed, and those signed forms live on our own internal website. The automation downloads the signed form from there, logs in to the county appraisal district's portal, and submits the protest, working through the same steps a person would. It files the protest itself. It does not prepare the filing for someone else to finish.
It runs in two ways. Sometimes it works through a batch of signed protests in one go. Other times it files a single application, when a member of the Bezit staff gives the go-ahead or asks for it.
We plan to log and timestamp every automated step, which matters here more than it would elsewhere. Texas property tax representation is licensed work, with a signed authorization form behind every case and a consultant of record on the hook for it. When a homeowner asks what happened on their case, or a district does, somebody has to be able to answer.
The hearing room stays human
That part we're not touching.
We are hiring seasonal agents right now: people who sit down across from a district appraiser, read a notice cold, separate land value from improvement value, and argue. Two people in a room, and it should stay that way.
We're building the automations so those hires spend the season in county offices making arguments rather than at a desk pulling comps. Nobody's job disappears.
We'd rather say that plainly than let the "no employees needed" version of this story go out, which is what most pieces like this one claim and almost none of them mean.
What this means if you own a Texas home
If your home is in Collin, Dallas, Denton or Tarrant county, the protest deadline is coming whether or not anyone is ready for it. You can see your appraisal and estimated savings at bezit.co, start with a free homestead exemption, and let us handle the protest. We charge nothing unless we save you money.
Frequently asked questions
How many property tax protests is Bezit planning for 2027?
About 50,000, across Collin, Denton, Tarrant and Dallas counties. Last season we ran about 1,500, all in Collin and Denton.
Why not just hire seasonal staff?
At about an hour of back office work per case, 50,000 cases means roughly 150 full-time staff over an 8-week season, hired, trained and let go within a few months. The work arrives in a flood with a deadline, and mistakes in those weeks can't be undone.
What does Bezit charge for a property tax protest?
We charge 10 percent of what we save the homeowner and nothing if the protest loses. Homestead exemption filings are free, and if you bought your house after January 2025, your first protest is free too.
Will AI argue the protest hearing?
No. Bezit's licensed people still sit across from the district appraiser. Automation takes on the repetitive back office work so those people can spend the season making arguments.
What is AutomatR?
AutomatR is an enterprise agentic automation platform. It combines an AI agent builder, a visual workflow studio, document intelligence and knowledge base search, and Bezit is using it to automate the back office side of property tax protests, including filing.
About AutomatR
AutomatR is an enterprise agentic automation platform for building AI agents and automated workflows. Learn more at docs.automatr.tech. This article was written by Bezit.
About Bezit
Bezit LLC is a Texas property tax firm. We protest residential and commercial appraisals, file homestead exemptions at no charge, and track every client's tax bill so nothing arrives as a surprise. Our fee is a share of what we save, and there is no fee when nothing is saved.
Bezit LLC · (469) 353-3880 · bezit.co
